Privacy Policy

At Lee Auto Care, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, whether online or in person.

1. Information We Collect

We may collect the following types of personal information:

Contact Details: Name, phone number, email address, and physical address.
Vehicle Information: Make, model, registration number,, service history, and kilometres driven.
Payment Information: Credit/debit card details and billing information (processed securely via third-party payment providers).
Communication History: Notes from calls, texts, emails, or online forms regarding service bookings or customer support.
Website Data: IP address, browser type, device information, and browsing behaviour via cookies (only if applicable to your website).

2. How We Use Your Information

We use your information to:

Schedule and manage vehicle service appointments.
Communicate with you about your vehicle, service updates, and promotions.
Issue invoices and process payments securely.
Improve our services, customer experience, and website performance.
Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties only when necessary to:

Process payments
Send service reminders or promotional emails (via platforms like Mailchimp, if applicable).
Meet legal or regulatory requirements.

4. Data Security

We implement reasonable physical, electronic, and administrative measures to safeguard your personal data. Access is restricted to authorised personnel only.

5. Your Rights

You have the right to:

Access or correct your personal information.
Request the deletion of your data (subject to legal requirements).
Opt out of promotional communications at any time.

To exercise these rights, contact us at leeautocare2014@gmail.com

6. Cookies and Website Analytics

If our website uses cookies or analytics tools (like Google Analytics), we may collect anonymised data to understand website usage and improve your experience. You can adjust your browser settings to refuse cookies.